Pioneer's Web Accessibility Statement

At Pioneer, we’re committed to accessibility for all visitors. Pioneer strives to conform to the following accessibility standards: Web Content Accessibility Guidelines (WCAG) 2.1 AA, PDF/Universal Accessibility (PDF/UA). Pioneer’s website is compatible with most major Internet browsers including Chrome, Firefox, and Safari, and may not perform optimally on Internet Explorer and older browser versions.

It is our policy to ensure that everyone, including persons with disabilities, has full and equal access to our digital offerings. We have appointed a Web Accessibility Coordinator to help meet the objectives in this policy, which is distributed to all personnel who work with web content including writers, editors, designers, and developers. Our web content personnel undergo mandatory bi-annual accessibility training.

Pioneer engages in regular automated testing to assess and improve accessibility. We have also retained an independent expert consultant to conduct annual audits and testing on our website.

Through genuine effort and commitment including testing, audits, consulting, and remediation, we believe Pioneer adheres to best practices for compliance with the Americans with Disabilities Act (ADA).

For more information on web accessibility and legal requirements, here are helpful resources:

• ADA.gov
• Section508.gov
• Accessible.org
• W3.org/WAI

We welcome your feedback on your experience with Pioneer. Email us at accessibility@pioneerny.com with any questions or comments you have.